K's Arcade specializes in all aspects of pinball board repair and EPROM programming. We have been diagnosing and repairing pinball boards and electronics for over ten years. Our full service technical department can expertly troubleshoot, diagnose and repair your pinball electronics for less than what a replacement would cost.
All boards received will be evaluated to determine if they can be repaired. Your board will be game tested prior to shipping.
Just mail in your board and we take care of the rest! See the instructions below on how to safely ship us your board.
IMPORTANT: HOW TO SHIP YOUR BOARD
Please print this form, fill out and enclose with your board. This assures that we have all your contact information and a description of the symptoms that your board is exhibiting. We strongly encourage our customers to enclose paperwork with their boards to ensure that all work is expedited quickly and efficiently through our facility.
If at all possible, place your boards in anti-static bags, especially during the dry winter months. If you do not have anti-static bags, then you can wrap your boards in aluminum foil and then cushion them with bubble wrap to insure adequate protection. Shipping by most carriers can result in damage to your boards if they are not packaged properly. We use and recommend shipping through Priority Mail. Insurance is encouraged.
Boards can be shipped to:
K's Arcade
220 Twist Hill Rd
Dunbarton, NH 03046
When your boards arrive, we will log them into our system and send an email within 24 to 48 business hours, notifying you that we have received them and what the projected turnaround time will be. After we have diagnosed and repaired your boards, we will send you a PayPal invoice, which you can pay either by credit card or PayPal balance. We can also take credit card payments over the phone. Once your repair order is paid. it will ship either that day (if paid early enough) or the next business day.
If you have questions you can email us at sales@ksarcade.net or call our technical support hot line at 603-774-7800 EST.
